Elon Musk's Optimus robot highlights how AI in customer experience can transform daily tasks and create more engaging brand interactions.

Tesla's main announcement coming from the company's recent "We, Robot" event was the Robotax i (or the CyberCab, we're still not sure about the name). But perhaps the biggest impression was made by Tesla's updated Optimus robots, which freely walked among the crowd, talked to guests, served drinks, played games, and danced.